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POLICIES


TERMS AND CONDITIONS OF SALE

Pricing Policy:

Prices subject to change without notice.

Special Pricing:

Large quantity special pricing available on most products. Contact us via email or information request form.

Minimum Order:

Minimum order is $20. There will be a $5 handling fee for less than minimum order.

Payment Terms:

MasterCard, VISA, American Express and Discover

Carrier Claims:

Claims for defective shipping cartons and shortages in shipment must be filed by the customer and noted on the carrier's freight receipt at time of delivery.

RETURNED GOODS POLICY:

Authorization:

Written request must be sent to Ashton Pumpmatic listing Ashton Pumpmatic invoice number before any merchandise can be returned.

Written authorization will be given by Ashton Pumpmatic prior to return of merchandise.

Merchandise Returnable for Credit:

Credit will be issued on the original net purchase price. Only unopened cartons will qualify for return.   15% restocking charge will apply on returned merchandise.

Freight and Returned Goods Credit:

Unless otherwise stated in writing, all returns shall be shipped prepaid to Ashton Pumpmatic warehouse. Credit will be granted as follows:

  • Defective merchandise at time of receipt: 100% credit or replacement.
  • Ashton Pumpmatic shipping error: 100% credit
  • 15% restocking charge will apply on returned merchandise reusable for sale.
  • Merchandise unsuitable for resale because of age, obsolescence or expiration date: No credit.

  • Ashton Pumpmatic, Inc.
    7670 McEwen Road, Dayton, OH 45459-3908
    800-395-1012 937-424-1380
    937-424-1390 FAX

    Copyright 2004 [Ashton Pumpmatic, Inc]. All rights reserved.
    Revised: 12/07/09